1. What is Duo Mobile?

Duo Mobile is an application that enables users to perform two-factor authentication to protect their accounts.

2. How do I set up Duo Mobile?

Download the Duo Mobile app from your device's app store and follow the on-screen instructions to register your account.

3. Is Duo Mobile free to use?

Yes, Duo Mobile is free to download and use, although some features may require a paid account for the organization.

4. Can I use Duo Mobile on multiple devices?

Yes, you can install Duo Mobile on multiple devices, but you will need to register each device with your account.

5. What if I lose my phone with Duo Mobile installed?

If you lose your phone, contact your organization's IT support immediately to revoke access and setup Duo Mobile on a new device.

6. How does Duo Mobile enhance security?

Duo Mobile enhances security by requiring a second form of verification, making it harder for unauthorized users to gain access to accounts.

7. What types of authentication methods does Duo Mobile support?

Duo Mobile supports various authentication methods, including push notifications, phone calls, and passcodes.

8. Can I use Duo Mobile without internet access?

Yes, Duo Mobile can generate passcodes even when you do not have internet access, but some features like push notifications may require connectivity.

9. What should I do if I can't log in with Duo Mobile?

If you encounter issues logging in, check your internet connection or contact your IT support for assistance.

10. Is Duo Mobile compatible with all devices?

Duo Mobile is available for iOS and Android devices, but may not be compatible with all older devices and operating systems.